I’ve vetted several non-QM lenders and we’ve found that Angel Oak’s customer service is what sets them apart. We want to strive for a personal relationship with our clients – that relationship is what’s key. And Angel Oak really delivered that with not only myself, being the president of this company, but also with all of my loan officers.
- Adam Zima, VP of Operations Champions Mortgage
The [Angel Oak] loan process is very streamlined. Their system is easy to use. Getting documentation uploaded to them is easy. If we have any questions or concerns, they’re always available. We found that the overall process itself is no different than doing a standard Fannie, Freddie or FHA loan. I know there are some misconceptions in the marketplace that [Non-QM] of loans are difficult [to close] and we don’t find that on our end.
- Brian Goodman, Sales Manager and Scenario Desk Specialist Wholesale Capital Corporation
For everyone, I can’t thank you all enough. You really pulled this off! This was a breakthrough builder and while they have their own in-house lender, that lender doesn’t have the programs [you] have at Angel Oak. Besides that, I proved to my Realtor that despite the odds (unreachable borrower, extremely busy and non-responsive builder title company, uncooperative insurance agent and some Encompass technical difficulties with docs sent but not received, etc.) we did it!!
- Celia T. Lucente, Senior Loan Officer East Coast Mortgage Lenders
There are still not a lot of products out there and we really feel like this company, Angel Oak, has really pioneered the non-prime mortgage space. And they’re doing it responsibly. That being said, our referral sources love it. The other aspect of it is the ease of doing business with Angel Oak. They really, really have streamlined their process.
- Jason Davis, Branch Manager American Financial Network
I really am speechless. I have never worked with such an amazing team in my life. I just have no idea how you got this done for me, but I cannot express enough how appreciative I am. You bent over backwards and I didn’t think that happened anymore. Angel Oak Team, you rocked my world. You made me look so good!! You made this a priority when I know you didn’t have to at all.
- Kat Martin, Senior Loan Officer Hamilton Group Funding, Inc.
Thank you so much, you have all been a pleasure to work with!! You have made ‘brokering’ a loan so easy!
- Kelly Dillon, Loan Processor III HomeStreet Bank
I just have to tell you guys I am so impressed with you and your team. Thank you for making brokering not seem so scary.
- Kristen Misamore, Loan Partner II Peoples Home Equity
I really appreciate an underwriter that takes the time to discuss the file rather than just killing it. I started with [my future employee] back in 2001 where we prided ourselves on “Common Sense Underwriting.” The goal was to figure out how to make the file work… Not look for every possible way to kill it. So when I come across a company that has excellent underwriters such as yourself, I definitely take note that this is a company I want to continue working with.
- Libbey Blumberg, VP of Mortgage Lending Guaranteed Rate
I wanted to thank all of you for the excellent job you did to get our file closed on time. I am grateful for all your hard work as another transaction was dependent on this file closing by the 28th. I am very appreciative of the access I had yesterday to your closer, Ms. Taylor. She was available to give me answers and options.
- Linda Coalwell, Senior Mortgage Advisor Finance of America
It’s a simple phone call [to Angel Oak] and saying ‘Hey this is a situation – can you guys get it done?’ And every time [Angel Oak] has said they can get it done, they have.
- Quentin Weston, Senior Loan Officers Peoples Mortgage Company